SHOP RETURNS POLICY

Thank you for shopping with us. Please read our returns policy carefully before making a purchase.

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Digital Products – No Returns or Refunds

All products sold in our shop are digital downloads and are therefore non-refundable and non-returnable. Once a product has been downloaded, we are unable to offer a refund, exchange, or cancellation. This is due to the nature of digital content, which can be easily copied, stored, and redistributed.

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Exceptions – Faulty or Misdescribed Downloads

We want you to be happy with your purchase. If your digital file is:

• corrupted,

• incomplete,

• or does not match the product description provided at the time of purchase,

please contact us within 30 days of your order. We’ll work with you to resolve the issue, which may include offering a replacement file or, in some cases, a refund.

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Products Not Yet Downloaded

If you have made a purchase but have not yet downloaded the product, you may be eligible for a refund. Please get in touch as soon as possible if you change your mind or purchased in error.

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Contact Us

If you have any questions about your order or are experiencing problems with a download, please don’t hesitate to contact us at:
info@pryerassistants.com

We aim to respond to all queries within 2 working days.